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Frequently Asked Questions

Find answers to common questions about our Forex trading courses, learning process, and academy features.

General Questions

Geldex Forex Academy is a comprehensive online learning platform dedicated to teaching Forex trading. We offer structured courses, live trading sessions, and personalized mentorship to help students master currency trading from beginner to advanced levels.

No prior trading experience is required! We offer courses for both complete beginners and advanced traders. Our beginner courses start with the basics of Forex trading, while our advanced courses cover complex strategies and techniques.

Course duration varies by level:

  • Beginner Level: 3 days
  • Advanced Level: 8 weeks

You can learn at your own pace. For paid courses, you'll have lifetime access to all materials, so you can review and continue learning whenever you need.

We focus on practical, real-world application rather than just theory. Our unique features include live trading sessions, personalized mentorship, demo trading platform, and a supportive community. We also provide industry-recognized certificates upon completion.

Course & Learning

We currently offer the following courses:

  • The Business Of Forex Trading (Geldex Introductory Course) - Beginner Level (FREE) - Includes all fundamentals and live sessions
  • Geldex Forex Trading Mastery - Advanced - Advanced Level (GHS 4,000, currently GHS 2,000 with 50% discount) - Includes advanced strategies and live sessions

Both courses include access to live trading sessions where you can learn from our expert instructors in real-time.

Our courses are primarily self-paced, allowing you to learn at your own speed. However, we also offer scheduled live sessions, group discussions, and mentorship calls that you can attend based on your availability.

Yes! Upon successful completion of each course and passing the final assessment, you'll receive a digital certificate that you can share on LinkedIn and other professional platforms. Our certificates are industry-recognized and add value to your trading credentials.

Yes! If you've paid for a course, you'll have lifetime access to all course materials. This includes video lessons, downloadable resources, and updated content. You can review materials anytime to refresh your knowledge and continue learning at your own pace.

Pricing & Payment

Our pricing varies by course level:

  • Beginner Level: FREE (includes all fundamentals and live sessions)
  • Advanced Level: GHS 4,000 (includes advanced strategies and live sessions). Currently on promotion at GHS 2,000 (50% off)

Live sessions are included with both beginner and advanced courses. We occasionally offer discounts for new students.

We accept the following payment methods:

  • Credit/Debit Cards (Visa, Mastercard, American Express)
  • Bank Transfer

All payments are processed securely through our encrypted payment system.

We do not offer refunds for course purchases. All sales are final. Please ensure you review the course details and requirements before making a purchase.

No hidden fees! The price you see is the price you pay. All course materials, live sessions, and support are included in the course fee. We believe in transparent pricing.

Technical Support

Our technical support team is available 24/7 to help with any issues. You can contact us via email, live chat, or phone. We typically respond within 2 hours and resolve most issues within 24 hours.

Our platform is fully responsive and works on all devices including desktop computers, laptops, tablets, and smartphones. You can seamlessly switch between devices and continue your learning from where you left off.

No special software required! All courses are accessible through your web browser. We recommend using the latest version of Chrome, Firefox, Safari, or Edge for the best experience. A stable internet connection is recommended for video content.

Still Have Questions?

Can't find the answer you're looking for? Our support team is here to help!